Business IT Support Chennai

A managed service provider (MSP) is a outsourced IT provider that manages a client technical systems and/or technical support for staff members. With our wealth of experience, our IT Support in Chennai works with many businesses in different industry verticals as a managed service provider. Our Managed IT Solutions in Chennai can provide fixed cost IT Support with management of all your IT platforms and associated IT Services to deliver a better service and cost than an in house IT team.

Managing and supporting a client infrastructure requires a deep understanding of technical aspects in addition to management, processes and customer service, one of the key benefits of outsourcing this function is the ability to leverage a whole team of technical expertise with experience of running this for a multitude of other businesses, typically at a reduced rate to hiring in house. Atulit are experts with cloud solutions that can work with you as your trusted IT partner to optimise your Chennai business IT solutions and provide full management, Cyber Security and IT Support.

Atulit operate technical support either as a 9/5 service during standard UK working days or as a fully 24/7/365 service supporting both email and phone support methods.

Our support services are calculated on a number of variables, including: Size of company, services required, number of offices and Support hours required. Atulit can provide your Chennai IT Support inclusive of costs for embedded cyber security and software subscriptions such as Microsoft 365 (Office 365), Google Workspace (G Suite) and Dropbox.

Atulit provide unlimited support on a fixed monthly cost, based on either 9/5 business operations or a 24/7/365 support agreement.

Atulit work with a lot of organisations with dedicated IT resources in-house. In these environments, Atulit provide co-managed and specialist services, including escalation paths, out of hours support, Platform and Security monitoring, Hardware/Software/Licensing resale, cyber security consulting and project management for new solutions.

Atulit provides Remote support inclusive in all of our IT packages (with exception of our Co-Managed plan) – we ensures that our clients are using cloud enabled technology so our engineers can remotely manage all systems, in the event of a support requirement we can connect directly to your Desktops, Laptops, Servers, Infrastructure, Firewalls, Website and portals to provide immediate support without the requirement delay associated with site visits. Atulit do not provide onsite support as part of our support plans but have an extensive team of engineers that can provide ad hoc onsite assistance on an hourly or block support option.

Atulit provide both hourly and block hour support, our block hour consulting is suitable for Chennai businesses who are on a co-managed plan and have a frequent but not continuous requirement for IT support, Consulting or project implementation.

Atulit perform remote technical support for organisations globally, but our focus is organisations that are domiciled out of the South India – The majority of our clients are based within a 50 mile radius of Chennai – and served from The Atulit Karnataka and Tamil Nadu offices.

Atulit focus on value added IT Support services in Chennai rather than being the cheapest service provider. Our years of experience, continuous system monitoring, cyber security protection and 24/7/365 services ensure high performing IT Support services for our customers.

Choosing the best IT support company for your organisation is a difficult decision, our recommendation for Chennai businesses to be to focus on working with a local Tamil Nadu based business who will perform a consultative review of your current platforms and offer a suggested approach. Atulit provide an IT healthcheck for all new and prospective clients to identify areas for optimisation for our managed and co-managed IT services.

Offering 24/7/365 assistance with exceptional technical service, cyber security protection and the latest software, we’re biased but we believe Atulit provides the best IT support in Chennai.

Launched in 2016, with its Head Office based in Woking on the outskirts of Chennai, Atulit now supports over 150 businesses. Our huge growth has resulted from 24/7/365 remote support, cyber security expertise and strategic technical partnerships – all of which has allowed us to provide IT Support in Chennai both remotely and onsite to a continuously growing number of clients.